VIP PACKAGESOFFICIAL WEBSITE

VIP PACKAGES

In Madrid and Barcelona, VIP packages are sold as upgrades only and do not include a concert ticket, which must be purchased separately. For all other markets, VIP packages include a concert ticket.

“THE SKY”
FIRST ACCESS GA PACKAGE

  • One standing GA ticket with with first access to the floor - claim your spot at the barricade*
  • One autographed, VIP-exclusive Architects merchandise item
  • One commemorative VIP laminate & lanyard
  • Crowd-free merchandise shopping before general doors
  • On-site benefits including priority check-in, dedicated road crew, and a VIP lane into the venue
  • Very limited availability
*Arrival details will be provided before the show. Late arrivals will forfeit first entry benefits
In Madrid and Barcelona, VIP packages are sold as upgrades only and do not include a concert ticket, which must be purchased separately. For all other markets, VIP packages include a concert ticket.

“THE EARTH”
SUPERFAN PACKAGE

  • One premium reserved ticket in the best available seated sections
  • One VIP-exclusive Architects merchandise item
  • One commemorative VIP laminate & lanyard
  • Crowd-free merchandise shopping before general doors
  • On-site benefits including priority check-in, dedicated road crew, and a VIP lane into the venue
In Madrid and Barcelona, VIP packages are sold as upgrades only and do not include a concert ticket, which must be purchased separately. For all other markets, VIP packages include a concert ticket.

“& ALL BETWEEN”
EARLY ENTRY GA PACKAGE

  • One standing GA ticket with early entry to the floor*
  • One VIP-exclusive Architects merchandise item
  • One commemorative VIP laminate & lanyard
  • Crowd-free merchandise shopping before general doors
  • On-site benefits including priority check-in, dedicated road crew, and a VIP lane into the venue
*Early entry for this package is after “THE SKY” FIRST ACCESS GA PACKAGE purchasers have entered the floor

FREQUENTLY ASKED QUESTIONS

Q: I purchased the "& All Between" Early Entry GA Package. Do I get to enter the floor before everyone else?
A: No - "The Sky" First Access GA Package holders will have the ability to enter the floor before "& All Between" Early Entry GA Package holders.
Q: Does my VIP package include a ticket to the show?
A: In Madrid and Barcelona, VIP benefits are available as upgrades only, and do not include a concert ticket, which must be purchased separately. In all other markets, VIP packages include a ticket to the show.
Q: Does my VIP package give me backstage access?
A: There is no backstage access included in any of our packages. 
Q: Is there a bag policy?
A: Bag policies vary from show to show. Please check your event venue’s website for more information on their bag policy.
Q: Is parking included?
A: VIP packages do not include parking. For more information about parking at the venue, please check the venue website.
Q: When will I receive information about check-in?
A: More information about the VIP package including the check-in location and schedule will be emailed to the purchaser 3 - 5 days before the event.
Q: Can I bring my own camera?
A: Camera policies vary from show to show. Please check your event venue’s website for more information on venue bag policy.
Q: When will I receive my merchandise?
A: All merchandise will be distributed at VIP check-in on the day of the show!
Q: Where can I keep my merchandise during the show?
A: There is no storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. We are not liable for any misplaced product.
Q: How do I get my tickets?
A: Ticket purchasers will be notified on ticket delivery ahead of the show. Ticket delivery methods vary from venue to venue.
Q: Do the VIP packages offer accessible seating?
A: Yes, accessible seating is available for VIP packages. Please contact us at vip@superfan.live for more information.
Q: Is there a minimum age requirement?
A: Packages are open to all ages, however exact age limitations vary per venue.
Q: Can I sell my VIP package?
A: No, unfortunately VIP packages cannot be resold.
Q: Can I refund my package if I change my mind about going to the show?
A: Unfortunately, all packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: This FAQ does not answer my question. How can I get in contact with you?
For additional inquiries, you can reach us via email at vip@superfan.live. We would be happy to assist you!

TOUR DATES

LILLE

ZENITH

FRANCE

March 10, 2025

STRASBOURG

ZENITH

FRANCE

March 11, 2025

NANTES

ZENITH

FRANCE

March 12, 2025

LYON

HALLE TONY GARNIER

FRANCE

March 14, 2025

ZURICH

THE HALL

SWITZERLAND

March 15, 2025

MADRID

PALACIO VISTALEGRE

SPAIN

March 18, 2025

BARCELONA

RAZZMATAZZ

SPAIN

March 19, 2025

PORTUGAL

MEO ARENA

PORTUGAL

March 22, 2025

TERMS & CONDITIONS

VIP packages are open to all ages. Guests under 18 must be accompanied by an adult. All package purchasers will be contacted 3-5 days prior to the event date with the event schedule, check-in location, time and instructions on where to pick up package inclusions. Such information will be sent by vip@superfan.live to the e-mail address or telephone number provided at the time of purchase. If you have not received this 3 days before the show, please contact us immediately vip@superfan.live. Merchandise items included in your package will be available for pickup at the venue the day of the show at the designated VIP check in location (or other designated location). All merchandise must be collected onsite on the day of the show and will not be mailed if you do not check in. If you need to add an alternate pick up name, please contact vip@superfan.live within 10 days of purchase. You must bring a valid photo ID matching the purchaser’s name on this order to the event. Guests who cannot present a photo ID matching the purchaser’s name on the order will be turned away. You may be required to sign a waiver and release of liability. By purchasing a package, you consent to have your photograph taken at the event. These images may appear in a collective album that will be visible by other event attendees. Certain images may be shared by Superfan, the photographer, and/or the artist for promotional purposes. Events, dates, venue location, inclusions, merchandise, package programs, and amenities may vary market-by-market and are subject to change and cancellation at any time. All sales are final. No refunds, exchanges, resales, or transfers will be permitted. All package elements will be rendered invalid if resold or transferred. Please note this offer is not valid if this ticket was purchased via Fan to Fan Resale. Partial attendance at a single day event or multiple-day event is not eligible for a refund. The artist, tour promoter, ticketing company, venue and any other affiliated parties reserve the right to sell additional items not currently listed, including but not limited to single day tickets or additional packages, at their sole discretion. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the guest at the time of purchase which may result in undelivered product. If you have ACCESSIBLE needs: please email vip@superfan.live as soon as you have placed your order, and we will do our best to accommodate your needs based on availability at the venue. Follow Superfan on Instagram @wearesuper.co