EUROPE/UK ENHANCED EXPERIENCES NORTH AMERICAN VIP EXPERIENCES OFFICIAL WEBSITE

EUROPE/UK
ENHANCED EXPERIENCES

“VOICES”
MEET & GREET EXPERIENCE

EITHER one general admission ticket to the floor OR one premium reserved seat in the best available sections with a fantastic view of the stage*
Official meet & greet with the members of Disturbed
One professional photo with Disturbed band members**
Access to a dedicated fan zone with a tour merchandise stand nearby, concessions stand with bar, and Disturbed memorabilia display including select items available for purchase
One signed Enhanced Experience-exclusive Disturbed merchandise gift item
One commemorative Enhanced Experience laminate & lanyard
On-site benefits including priority check-in, dedicated road crew, and an exclusive lane into the venue

*Seated and/or standing ticket availability varies by venue. Once selected, ticket type cannot be changed.
**One per transaction

EUROPE/UK TOUR DATES

“DOWN WITH THE SICKNESS”
EARLY ENTRY GA PACKAGE

One general admission ticket with early entry to the floor
Access to a dedicated fan zone with a tour merchandise stand nearby, concessions stand with bar, and Disturbed memorabilia display including select items available for purchase
One Enhanced Experience-exclusive Disturbed merchandise gift item
One commemorative Enhanced Experience laminate & lanyard
On-site benefits including priority check-in, dedicated road crew, and an exclusive lane into the venue

EUROPE/UK TOUR DATES

“STUPIFY”
SUPERFAN PACKAGE

One premium reserved seat in the best available sections with a great view of the stage
One Enhanced Experience-exclusive Disturbed merchandise gift item
One commemorative Enhanced Experience laminate & lanyard
On-site benefits including priority check-in, dedicated road crew, and an exclusive lane into the venue

EUROPE/UK TOUR DATES

FREQUENTLY ASKED QUESTIONS

Q: Does my Enhanced Experience package give me backstage access?

A: There will be no backstage access with any of our Enhanced Experience packages.

Q: When will I receive my merchandise?

A: All merchandise will be distributed at check-in on the day of the show. Merchandise must be collected at the event and cannot be shipped out after.

Q: Is there a bag policy?

A: Bag policies vary from show to show. Please check your event venue’s website for more information on their bag policy.

Q: Is parking included?

A: Enhanced Experience packages do not include parking. For more information about parking at the venue, please check the venue website.

Q: When will I receive information about check-in?

A: More information about the package including the check-in location and schedule will be emailed to the purchaser 3 - 5 days before the event.

Q: Can I bring my own camera?

A: Camera policies vary from show to show. Please check your event venue’s website for more information on venue bag policy.

Q: How do I get my tickets?

A: Ticket purchasers will be notified on ticket delivery ahead of the show. Ticket delivery methods vary from venue to venue.

Q: How do I transfer my package to a friend?

A: All Enhanced Experience Packages are non-transferable and non-refundable.

Q: I bought this package as a gift. How do I put the Enhanced Experience Package in someone else's name?

A: All packages are in the original purchasers name. The person who arrives at Enhanced Experience Check-In must have a copy of the original purchasers ID in order to receive all their package benefits.

Q: Do the Enhanced Experience packages offer accessible seating?

A: Yes, accessible seating is available for Enhanced Experience packages. Please reach out to your local venue to request more information on accessible seating options.

Q: Is there a minimum age requirement?

A: Packages are open to all ages, however, exact age limitations may vary per venue.

Q: Can I sell my Enhanced Experience package?

A: No, unfortunatel packages cannot be resold. Enhanced Experience packages that have been resold will not be valid.

Q: Is there a ticket purchase limit?

A: Yes, there is a four (4) ticket limit.

Q: Can I refund my package if I change my mind about going to the show?

A: Unfortunately, all packages are non-refundable. Please refer to the Purchase Policy for complete details.

Q: This FAQ does not answer my question. How can I get in contact with you?

For additional inquiries, you can reach us via the following email address - vip@superfan.live. We would be happy to assist you!

VIP@SUPERFAN.LIVE

NORTH AMERICAN
VIP EXPERIENCES

“VOICES”
MEET & GREET EXPERIENCE

EITHER one general admission ticket to the floor OR one premium reserved seat in the best available sections with a fantastic view of the stage*
Official meet & greet with the members of Disturbed
One professional photo with Disturbed band members**
Access to a dedicated fan zone with a tour merchandise stand, concessions stand with bar, and Disturbed memorabilia display including select items available for purchase
Choose one autographed, exclusive Disturbed merchandise item from a selection of limited-edition options***
One commemorative VIP laminate & lanyard
On-site benefits including priority check-in, dedicated road crew, and a VIP lane into the venue

*Seated and/or standing ticket availability varies by venue. Once selected, ticket type cannot be changed.
**One per transaction
***Item will be shipped to your mailing address 1-2 weeks after the show. Item cannot be shipped to countries outside of the US and Canada. One shipment of items per transaction
‍

NORTH AMERICAN TOUR DATES

“DOWN WITH THE SICKNESS”
EARLY ENTRY GA PACKAGE

One general admission ticket with early entry to the floor
Access to a dedicated fan zone with a tour merchandise stand, concessions stand with bar, and Disturbed memorabilia display including select items available for purchase
Choose one autographed, exclusive Disturbed merchandise item from a selection of limited-edition options*
One commemorative VIP laminate & lanyard
On-site benefits including priority check-in, dedicated road crew, and a VIP lane into the venue

*Item will be shipped to your mailing address 1-2 weeks after the show. Item cannot be shipped to countries outside of the US and Canada. One shipment of items per transaction
‍

NORTH AMERICAN TOUR DATES

“STUPIFY”
SUPERFAN PACKAGE

One premium reserved seat in the best available sections with a great view of the stage
Access to a dedicated fan zone with a tour merchandise stand, concessions stand with bar, and Disturbed memorabilia display including select items available for purchase
Choose one exclusive Disturbed merchandise item from a selection of limited-edition options*
One commemorative VIP laminate & lanyard
On-site benefits including priority check-in, dedicated road crew, and a VIP lane into the venue

*Item will be shipped to your mailing address 1-2 weeks after the show. Item cannot be shipped to countries outside of the US and Canada. One shipment of items per transaction
‍

NORTH AMERICAN TOUR DATES

FREQUENTLY ASKED QUESTIONS

Q: Does my VIP Experience package give me backstage access?

A: There will be no backstage access with any of ou packages.

Q: When will I receive my merchandise?

A: All merchandise will be distributed at check-in on the day of the show. Merchandise must be collected at the event and cannot be shipped out after.

Q: Is there a bag policy?

A: Bag policies vary from show to show. Please check your event venue’s website for more information on their bag policy.

Q: Is parking included?

A: All packages do not include parking. For more information about parking at the venue, please check the venue website.

Q: When will I receive information about check-in?

A: More information about th package including the check-in location and schedule will be emailed to the purchaser 3 - 5 days before the event.

Q: Can I bring my own camera?

A: Camera policies vary from show to show. Please check your event venue’s website for more information on venue bag policy.

Q: How do I get my tickets?

A: Ticket purchasers will be notified on ticket delivery ahead of the show. Ticket delivery methods vary from venue to venue.

Q: How do I transfer my package to a friend?

A: All packages are non-transferable and non-refundable.

Q: I bought this package as a gift. How do I put the VIP Experience Package in someone else's name?

A: All packages are in the original purchasers name. The person who arrives Check-In must have a copy of the original purchasers ID in order to receive all their package benefits.

Q: Do the VIP Experience packages offer accessible seating?

A: Yes, accessible seating is available fopackages. Please reach out to your local venue to request more information on accessible seating options.

Q: Is there a minimum age requirement?

A: Packages are open to all ages, however, exact age limitations may vary per venue.

Q: Can I sell my VIP Experience package?

A: No, unfortunately all VIP packages cannot be resold, VIP packages that have been resold will not be valid.

Q: Is there a ticket purchase limit?

A: Yes, there is a four (4) ticket limit.

Q: Can I refund my package if I change my mind about going to the show?

A: Unfortunately, all packages are non-refundable. Please refer to the Purchase Policy for complete details.

Q: This FAQ does not answer my question. How can I get in contact with you?

For additional inquiries, you can reach us via the following email address - vip@superfan.live. We would be happy to assist you!

PURCHASE VIP SOLD OUT

MEET & GREET UPGRADE EARLY ENTRY UPGRADE

EUROPE/UK
TOUR DATES

NORTH AMERICA TERMS & CONDITIONS

Packages are open to all ages. Guests under 18 must be accompanied by an adult. All package purchasers will be contacted 3-5 days prior to the event date with the event schedule, check-in location, time, and instructions on where to pick up package inclusions. Such information will be sent by vip@superfan.live to the e-mail address or telephone number provided at the time of purchase. If you have not received this 3 days before the show, please contact us immediately at vip@superfan.live. VIP ticket purchasers will receive communications to their provided email address before the event, offering them the opportunity to select a merchandise item. By purchasing a package, you 1) consent to receive these communications 2) agree to provide a mailing address if you choose a merchandise item and 3) acknowledge that your customer information, including email addresses and mailing addresses provided for merchandise delivery, will be shared with the artist, tour, promoter, ticketing company, venue, or any other affiliated parties as necessary to fulfill the VIP package inclusions. There will be no partial or full refund given if the ticket holder does not open Superfan’s email, select a merchandise item, or provide a mailing address within the specified timeframe. You must bring a valid photo ID matching the purchaser’s name on this order to the event. Guests who cannot present a photo ID matching the purchaser’s name on the order will be turned away. You may be required to sign a waiver and release of liability. By purchasing a package, you consent to have your photograph taken at the event. These images may appear in a collective album that will be visible by other event attendees. Certain images may be shared by Superfan, the photographer, and/or the artist for promotional purposes. Events, dates, venue location, inclusions, merchandise, package programs, and amenities may vary market-by-market and are subject to change and cancellation at any time. All sales are final. No refunds, exchanges, resales, or transfers will be permitted. All package elements will be rendered invalid if resold or transferred. Please note this offer is not valid if this ticket was purchased via Fan to Fan Resale. Partial attendance at a single day event or multiple-day event is not eligible for a refund. The artist, tour promoter, ticketing company, venue and any other affiliated parties reserve the right to sell additional items not currently listed, including but not limited to single day tickets or additional packages, at their sole discretion. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the guest at the time of purchase which may result in undelivered product. If you have ACCESSIBLE needs: please email vip@superfan.live as soon as you have placed your order, and we will do our best to accommodate your needs based on availability at the venue. By purchasing this package, you consent to receive promotional and marketing email and SMS from Superfan. You may opt-out of such promotional and marketing messaging at any time. Follow Superfan on Instagram @wearesuper.co

EUROPE/UK TERMS & CONDITIONS

Packages are open to all ages. Guests under 18 must be accompanied by an adult. All package purchasers will be contacted 3-5 days prior to the event date with the event schedule, check-in location, time, and instructions on where to pick up package inclusions. Such information will be sent by venue box office to the e-mail address or telephone number provided at the time of purchase. If you have not received this 3 days before the show, please contact us immediately at vip@superfan.live. Merchandise items included in your package will be available for pickup at the venue the day of the show at the designated VIP check-in location (or other designated location). All merchandise must be collected onsite on the day of the show and will not be mailed if you do not check-in. You must bring a valid photo ID matching the purchaser’s name on this order to the event. Guests who cannot present a photo ID matching the purchaser’s name on the order will be turned away. If you need to add an alternate pick-up name, please contact vip@superfan.live within 10 days of purchase. You may be required to sign a waiver and release of liability. By purchasing a package, you consent to have your photograph taken at the event. These images may appear in a collective album that will be visible by other event attendees. Certain images may be shared by Superfan, the photographer, and/or the artist for promotional purposes. Events, dates, venue location, inclusions, merchandise, package programs, and amenities may vary market-by-market and are subject to change and cancellation at any time. All sales are final. No refunds, exchanges, resales, or transfers will be permitted. All package elements will be rendered invalid if resold or transferred. Please note this offer is not valid if this ticket was purchased via Fan to Fan Resale. Partial attendance at a single-day event or multiple-day event is not eligible for a refund. The artist, tour promoter, ticketing company, venue and any other affiliated parties reserve the right to sell additional items not currently listed, including but not limited to single-day tickets or additional packages, at their sole discretion. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the guest at the time of purchase which may result in undelivered product. If you have ACCESSIBLE needs, please email vip@superfan.live as soon as you have placed your order, and we will do our best to accommodate your needs based on availability at the venue. Follow Superfan on Instagram @wearesuper.co

EUROPE/UKENHANCED EXPERIENCES

“VOICES”MEET & GREET EXPERIENCE

“DOWN WITH THE SICKNESS”EARLY ENTRY GA PACKAGE

“STUPIFY”SUPERFAN PACKAGE

FREQUENTLY ASKED QUESTIONS

NORTH AMERICANVIP EXPERIENCES

“VOICES”MEET & GREET EXPERIENCE

“DOWN WITH THE SICKNESS”EARLY ENTRY GA PACKAGE

“STUPIFY”SUPERFAN PACKAGE

FREQUENTLY ASKED QUESTIONS

NORTH AMERICATOUR DATES

Nampa, ID

Ford Idaho Center Arena

US

February 25, 2025

Denver, CO

Ball Arena

US

February 27, 2025

St. Louis, MO

Enterprise Center

US

March 2, 2025

Milwaukee, WI

Fiserv Forum

US

March 4, 2025

Minneapolis, MN

Target Center

US

March 6, 2025

Chicago, IL

United Center

US

March 8, 2025

Detroit, MI

Little Caesars Arena

US

March 10, 2025

Louisville, KY

KFC Yum! Center

US

March 12, 2025

Boston, MA

TD Garden

US

March 14, 2025

Washington DC

Capital One Arena

US

March 17, 2025

Montreal, QC

Centre Bell

CANADA

March 19, 2025

New York City, NY

Madison Square Garden

US

March 21, 2025

Cincinnati, OH

Heritage Bank Center

US

March 29, 2025

Cleveland, OH

Rocket Mortgage FieldHouse

US

March 31, 2025

Philadelphia, PA

Wells Fargo Center

US

April 2, 2025

Buffalo, NY

KeyBank Center

US

April 4, 2025

Pittsburgh, PA

PPG Paints Arena

US

April 5, 2025

Toronto, ON

EUROPE/UK
ENHANCED EXPERIENCES

“VOICES”
MEET & GREET EXPERIENCE

“DOWN WITH THE SICKNESS”
EARLY ENTRY GA PACKAGE

“STUPIFY”
SUPERFAN PACKAGE

NORTH AMERICAN
VIP EXPERIENCES

“VOICES”
MEET & GREET EXPERIENCE

“DOWN WITH THE SICKNESS”
EARLY ENTRY GA PACKAGE

“STUPIFY”
SUPERFAN PACKAGE

NORTH AMERICA
TOUR DATES